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Show Up in a Good Mood

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Steve gets a haircut during the 'Making of the VW commercial'

One of the most important lessons I learned while being Forrest Gump for 15 years was to show up to work in a good mood.

Showing up in a good mood was not only the most important – it was also one of the toughest parts of doing the job well.

Talking to 1000+ people every day was easy if I was in a good mood … it was difficult to impossible if I was in a foul mood.

My formula for showing up in a good mood was pretty simple – take care of myself physically.

That meant:

  • Keep hydrated.
  • Stay nourished.
  • Get enough sleep.
  • Have a fresh haircut.

I’m guessing that formula isn’t too much different for any other job … except maybe the haircut.


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